What is essential for a good approach to communication?

A calm approach is essential for effective communication because it sets a positive tone and creates an environment where open dialogue can occur. When a communicator remains calm, they are better able to manage their emotions and respond thoughtfully to the situation at hand. This often leads to clearer understanding and less misinterpretation of the message being conveyed.

A calm demeanor can help establish trust and rapport with the audience, which is particularly important in sensitive situations commonly encountered in policing. By approaching communication in a calm manner, individuals are more likely to listen actively and engage constructively, allowing for more productive conversations and outcomes. In contrast, high volume speaking, strong body language, and fast-paced delivery may not foster the same level of openness and may even lead to misunderstandings or increased tension.